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[AutoArchiver Support] [Upgrade Options]  

Welcome to customer support for AutoArchiver plus. AutoArchiver plus support is broken up into two different sections. Standard Support, and Premium Support. Standard support is offered to all users of AutoArchiver plus. Premium support is offered to users who opted to subscribe to Auto Archiver's premium support option or have purchased AutoArchiver plus within the past 30 days. If you are currently a Standard Support subscriber and wish to upgrade to Premium Support, click here.

*** All trial users are fully supported under the premium support plan free of charge during the trial period.

* Available Upgrades

**** Current Upgrades ***

  1. Upgrade AutoArchiver plus Server versions 1.0, 1.5, 1.6 to 2.0.
  2. Upgrade AutoArchiver plus Web versions 1.0, 1.5, 1.6 to 2.0.

**** Previous Upgrades ***

  1. Upgrade AutoArchiver plus Server versions 1.0, 1.5 to 1.6.
  2. Upgrade AutoArchiver plus Web versions 1.0, 1.5 to 1.6.

* Standard Support

  1. Help Files - Server Application
  2. Help Files - Web Application
  3. **Telephone/email support. $50 per incident

* Premium Support/30 day support ($150.00 / year)

  1. Help Files - Server Application
  2. Help Files - Web Application
  3. **Telephone/email support.

** Support offered 9:00 - 5:00 EST, Monday - Friday. Call: 804-412-1710

[Free Trial!]

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